Facebook
Flickr
Instagram
Twitter
Customer Experience
Sales
Marketing
Service
Employee Engagement
Topics
Customer Acquisition
Customer Engagement
Customer Growth
Customer Loyalty
Customer Retention
Customer Strategy
Data Analytics
Digital Engagement
Mobile Engagement
Omnichannel
Personalization
Social Media
Technology
Voice of Customer
Workforce Management
Search
1to1 Media
Customer Experience
Sales
Marketing
Service
Employee Engagement
Topics
Customer Acquisition
Customer Engagement
Customer Growth
Customer Loyalty
Customer Retention
Customer Strategy
Data Analytics
Digital Engagement
Mobile Engagement
Omnichannel
Personalization
Social Media
Technology
Voice of Customer
Workforce Management
Home
Authors
Posts by Ginger Conlon
Ginger Conlon
3 Ways to Change the Customer Perception Gap
Ginger Conlon
-
June 6, 2012
Customers form opinions based not only on their experiences with your company and products, but also on their broader experiences and beliefs.
Continue reading
Recent posts
Tales of a ham-fisted service-to-sales debacle
April 1, 2024
Humanizing AI takes center stage at Mobile World Congress
March 7, 2024
With AI giddiness gone, 2024 shapes up as a year of action
February 13, 2024
Data, AI emerge as hot topics at CCW Austin
February 1, 2024
NRF 2024: For retailers, AI moves from hype to the real world
January 25, 2024
