Dylan Haviland

On Feb. 17, Jeff Bezos announced the “Bezos Earth Fund,” pledging $10 billion against what he deemed Earth’s biggest threat, climate change. “It’s going...
When virtual reality (VR) technology first came out it was a novelty primarily seen as an innovative way for gamers to dive into a digital...
New York City is a hub of startups. One subway ride reveals a rich tapestry of companies looking to disrupt nearly every industry. Being...
There’s an old saying that says sometimes you have to look back to move forward. In the contact center space, interaction analytics, also known...
On Nov. 12th Disney Plus entered the streaming world and effectively started the Streaming Wars. Amassing 10 million users on day one and possibly matching Netflix’s 60...
IoT (Internet of Things) devices, products that are connected to multiple channels (think Google Home or any smart home device), are redefining how consumers interact...

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