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Executive Q&A: The Children’s Place Ramps Up on Inventory Management, New Promotions for the Holidays
Executive Q&A: The Children’s Place Ramps Up on Inventory Management, New Promotions for the Holidays
The retail landscape has changed drastically since The Children’s Place opened its doors 25 years ago. In addition to competing with other specialty brick-and-mortar retailers, the company faces stiff competition from online retailers and ecommerce giants like Amazon.
Mobile Shoppers Seek Improved In-App Customer Care
Mobile Shoppers Seek Improved In-App Customer Care
Contact Solutions’ “Mobile Shopping Cliffhanger” report examines growing trends in the mobile shopping space by identifying the gaps in retail apps that typically lead to dissatisfaction and churn.
Realizing the Unforeseen Business Benefits of the Cloud
Realizing the Unforeseen Business Benefits of the Cloud
With perceived security concerns, cloud computing has become a controversial subject. However, the unanticipated benefits promise to revolutionize the way organizations deliver customer experience.
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Calculating the Financial Value of SEO
Calculating the Financial Value of SEO
Marketers who can forecast the financial impact of search engine optimization projects are able to drive higher ROI.
How Cloudification Makes the Customer King
How Cloudification Makes the Customer King
Cloudification can transform the customer experience and help your business put the customer first. Here are a few tips on how it can help.
Leading Retailers Lack Effective Email Personalization Strategies
Leading Retailers Lack Effective Email Personalization Strategies
While companies consider personalization to be an important element of their overall business strategy, few marketing leaders have yet to move beyond transactional data in an effort to deliver such messages.
Overcoming the Technological ‘Cool’ Down
Overcoming the Technological ‘Cool’ Down
Today’s technological ecosystem resembles an arms race, for every company strives to integrate and offer the hottest tools available so they remain “cool” to the mainstream consumer.

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Peppers & Rogers Group
Top Considerations for Mastering Digital Marketing ROI
Savvy marketers look to digital marketing to reach their financial objectives.