1to1 Media's Weekly Digest is an online publication dedicated to covering customer-centric business strategies.

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Lilly Pulitzer Pairs Social Media with Ecommerce
Lilly Pulitzer Pairs Social Media with Ecommerce
Social media is quickly evolving into an ecommerce tool as brands use Facebook, Instagram, Pinterest, and others to drive brand awareness and sales.
Marketers Aim to Align Digital Efforts with Sales Success
Marketers Aim to Align Digital Efforts with Sales Success
Webmarketing123’s “2015 State of Digital Marketing” report investigates the top objectives, toughest challenges, and hottest trends in the space today.
Delivering a Flawless Omnichannel Customer Experience
Delivering a Flawless Omnichannel Customer Experience
Many companies still struggle to connect the customer experience from one channel to the next. In this latest In Action paper, we explore several techniques that companies can use to deliver flawless omnichannel experiences.
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Calculating the Financial Value of SEO
Calculating the Financial Value of SEO
Marketers who can forecast the financial impact of search engine optimization projects are able to drive higher ROI.
5 Steps for Regaining Customer Trust and Customer Revenue
5 Steps for Regaining Customer Trust and Customer Revenue
Companies that do a great job of winning back departed customers will frequently have a stronger relationship as a result. Follow these five steps to identify and regain customer trust and relationships.
4 Tips for an Effective Financial Content Strategy
4 Tips for an Effective Financial Content Strategy
Financial institutions continue to evolve alongside the consumer experience, for leading firms now act as partners and allies throughout the customer lifecycle.
The Future of Mobile Payments
The Future of Mobile Payments
The ways in which consumers pay online and in person are rapidly changing. Instead of searching for cash or credit cards, contactless mobile payments promise a smoother experience where we can just tap or wave our phones to make a purchase.

Thought Leadership from

Peppers & Rogers Group
What Makes a Great Customer-Centric Leader?
The 2014 1to1 Media Customer Champions share insight on how they inspire and manage customer-focused organizations.