1to1 Media's Weekly Digest is an online publication dedicated to covering customer-centric business strategies.

Sign up Current Issue Archives
Executive Q&A: The Children’s Place Ramps Up on Inventory Management, New Promotions for the Holidays
Executive Q&A: The Children’s Place Ramps Up on Inventory Management, New Promotions for the Holidays
The retail landscape has changed drastically since The Children’s Place opened its doors 25 years ago. In addition to competing with other specialty brick-and-mortar retailers, the company faces stiff competition from online retailers and ecommerce giants like Amazon.
Mobile Shoppers Seek Improved In-App Customer Care
Mobile Shoppers Seek Improved In-App Customer Care
Contact Solutions’ “Mobile Shopping Cliffhanger” report examines growing trends in the mobile shopping space by identifying the gaps in retail apps that typically lead to dissatisfaction and churn.
Realizing the Unforeseen Business Benefits of the Cloud
Realizing the Unforeseen Business Benefits of the Cloud
With perceived security concerns, cloud computing has become a controversial subject. However, the unanticipated benefits promise to revolutionize the way organizations deliver customer experience.
ADVERTISEMENT
Calculating the Financial Value of SEO
Calculating the Financial Value of SEO
Marketers who can forecast the financial impact of search engine optimization projects are able to drive higher ROI.
How Cloudification Makes the Customer King
How Cloudification Makes the Customer King
Cloudification can transform the customer experience and help your business put the customer first. Here are a few tips on how it can help.
How to Build a 21st Century Brand
How to Build a 21st Century Brand
Companies and marketing experts share brand strategy lessons on how to keep up with evolving consumer expectations.
Leading Retailers Lack Effective Email Personalization Strategies
Leading Retailers Lack Effective Email Personalization Strategies
While companies consider personalization to be an important element of their overall business strategy, few marketing leaders have yet to move beyond transactional data in an effort to deliver such messages.

Thought Leadership from

Peppers & Rogers Group
Enabling memorable experiences
My father-in-law Jack often helps his elderly neighbor Don with errands on the weekends. One day while they were out, Don mentioned he wanted to go to TD Bank, but didn’t know the branch location. Jack whipped out his iPhone and asked Siri, “Where is the nearest TD Bank?”