Retailers and e-commerce brands are struggling to keep up with fraudsters who keep finding innovative ways to commit fraud. It the latest episode of the CX Pod, get tips from Eyal Elazar, head of product marketing at Riskified about how to fight conventional and unconventional fraud to create better customer experiences.
- Digital transformation in retail has led to innovations in how to commit fraud
- An identity approach helps fight conventional and unconventional fraud
- Insight and human-led AI helps brands get to the truth in real time
- Look at the customer journey to understand what you can learn and where vulnerabilities exist