Anna Papachristos

Sarah Jane Glynn of the Center for American Progress examines how gender, race, and sexuality biases foster income disparities despite the allure of America's equal opportunity promise.
By integrating self-service, the telecom industry offers consumers the tools they seek and the experience they desire, all while reducing costs and boosting customer satisfaction.

Recent posts

Delivery Route Planning: A Hotbed for Innovation

https://soundcloud.com/cxpod/delivery-route-planning-a-hotbed-for-innovation How does the customer experience affect delivery routes? What are the low-hanging fruits of making...

Show Me That You Know Me

It’s no secret that consumers want and expect personalized experiences from brands. In an increasingly data- and technology-driven marketplace, companies can’t simply...